JOBS ABROAD

                                                                             NOTICE

• Location - South West London (SW18)

• Salary        -£36000 - £36000 Per Annum

• Company -Moveware Limited

• Job type -Permanent

Are you an experienced Support Consultant with knowledge of Crystal Reports or other Reporting Software and are looking to for a new challenge? Do you have a strong work ethic and love solving problems? If so, we at Moveware are looking for an Application Support Consultant to join our expanding team!

About Moveware

Moveware is a company dedicated to providing the highest quality of software and support services to the Moving & Storage Industry. Our software is used by some of the most prestigious companies all around the globe, and we continue to expand our offerings, as we evolve and improve our product suite and list of services.

Your Application Support Consultant Role:

We are looking for a talented individual to assist with the provision of Level 2 / Level 3 Support services to Moveware clients and internal Moveware staff. The position liaises with the Client Services team and the Development team as required on support and technical issues. Key responsibilities will include:

• Work as a team player in full lifecycle software implementations.

• Managing and resolving service tickets across solutions products and services.

• Using remote management solutions to assist with resolving support tickets.

• Carry out any development within a controlled environment to defined secure development standards.

• Work with development delivery teams to provide additional resource for development of system enhancements.

• Test features added to the software package.

• Ensure a high levels of customer satisfaction are maintained.

Our Ideal Application Support Analyst Individual:

We are seeking a candidate who has both strong verbal and written communication along with being self-driven and proactive. Other ideal skills and experience required will be:

• Good communication skill in English both written and verbal.Self-motivated and fast learner.

• Strong work ethic, reliability, adaptability, and a great team player.

• Ability to think outside the box, we need problem solvers

• Knowledge of business analysis.

• Experience of the following would be advantageous.

• Crystal Reports or other reporting software.

• Programming experience

• Relational database knowledge

Your Client Application Support Analyst Benefits:

In return for your continued commitment in our Client Services Support Team, we offer the following benefits:

• Competitive salary of £36,000 per annum

• Company Pension Scheme

• Flexible working

• Central location of Earlsfield, London

Make sure you don't miss out on this great opportunity to join our Application Support Team by clicking apply now. We look forward to meeting you. 

APPLY

JOBS ABROAD

NOTICE

 

• Location -South West London (SW1)

• Salary -Unspecified

• Company -British Gas

• Job type -Permanent

• Posted             -yesterday

 

Overview

We're looking for someone with solid Salesforce development experience and an analytical mindset to design customer management solutions for the next generation of British Gas products and work with the development teams to get them delivered. This role will work in the 'British Gas Technology' business unit and cover Salesforce development primarily for the 'Hive' brand but may extend into other brands in the British Gas and Centrica portfolio.

Covid-19 made us to pack up our belonging and work from home, what we have been able to demonstrate is how possible it really is to do amazing work from home, working flexibly has benefitted many colleagues and so when our offices reopen hopefully later this year, we will continue to offer flexible working arrangements.

Package: c.£55k base salary plus annual bonus, 25 days holiday, pension, and private healthcare to all employees

Location: London with flexible working options (we are currently working from home)

What will you be doing?

• You will be responsible for the solution architecture of Salesforce.com across Sales, Service, and Marketing domains.
• Create and document end to end solutions to ensure clear 'big picture' representation of technology solutions, and work with Product Owners to break down into a constant flow of user stories into relevant backlogs
• Work with an internal Salesforce development capability to deliver solutions
• Ensure the Customer Platform portfolio across Sales, Service, and Marketing is delivered in line with stakeholder expectations via best-in-class technical solutions
• Set expectations effectively so business and technology stakeholders are on the same page
• Provide strong presence in preparing for sprints and sprint planning across the relevant Multi-Disciplinary Teams
• Ensure strong interaction and liaison between colleagues in pursuit of efficient and effective delivery and a great customer experience.

To be great in this role, you will need:

• An appreciation of the differences, strengths, and weaknesses of internal platforms such as Salesforce.com, AWS, and customer-facing platforms such as external Web and App platforms -the' right tool for the right job'.
• The ability to interact comfortably with business stakeholders and clearly articulate solution options

Capabilities, Competencies, and Qualifications

• Solution Development
• Customer Acumen
• Data Analytics
• Product Development
• Data Operations
• Data Management
• Agile Delivery Management
• User Experience
• CX Design

Work Experience

• Good knowledge of the core Salesforce platform (config/customization options) and ideally some of the following: Service Cloud, Salesforce Marketing Cloud, and Zuora
• Knowledge of integration patterns and technologies.
• Knowledge of AWS serverless technology and API design/best-practice is an advantage
• Good understanding and experience working with Agile Scrum and Kanban methodologies
• Experience as a Technical BA in an Agile development environment
• Hands-on experience and good knowledge of Atlassian JIRA and Confluence, or similar agile workflow management tools

Certifications

Any technical or domain-related certificates are a plus.

APPLY

 

NOTICE

 

• Location            -   Italy, Europe
• Salary                 -   €24000 - €31200 per annum
• Required          -   Language matters 
• Posted                -    20 days ago

 

For one of our clients, we are currently looking for an Italian-speaking Customer Service Representative, working from the comfort of their own home. This is an exciting and fast-paced role where you will be supporting influencers and celebrities across a wide range of genres. We are looking for a dynamic and confident individual who speaks Italian, is articulate, excellent at building relationships, and can provide the best customer experience possible.

Your responsibilities will include:

·         Researching new creators and reaching out to engage with new creators. This will be across a wide range of genres, including music, gaming, sports, beauty, comedy, and lots more

·         Researching potential creators thoroughly before engaging in a VIP call, to ensure relevant content and promotional suggestions

·         Discussing promotional activity, delivering video calls to potential creators, and providing ongoing support

·         Liaising with potential sign-ups via social media, email, or video call and ensuring follow-ups with potential sign-ups are carried out

About you:

You are a flexible person and have no issues working varying flexible hours from the comfort of your own home. This is a big opportunity to join one of the fastest-growing social media platforms in the world, meaning you will face the hustle of a start-up with the impact of a global business.

Profile:

·         Required to be fluent in Italian (C2-level) and English (B2-level or higher), both written and spoken

·         A passion for social media and an understanding of all platforms (Instagram, Twitter, TikTok, Facebook) is a must

·         Previous recent experience in customer service or similar is a must

·         Available to start on short notice from the comfort of your own home

To apply, please send your CV in English and in Word format to Arthur.
language matters are acting as an employment agency in relation to this vacancy.

Contact: Arthur Sinke

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