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NOTICE
Location -Wimbledon, South West London (SW20)
Salary -From £23,000 to £27,000 per annum
Company -anonymous
Job type -permanent
Posted -Yesterday
IT Support - Technical Support - Desktop Support (1st and 2nd Line) sought by a household name with offices in Surrey. You will work within an internal IT team and support 4000 users with all 1st and 2nd line issues (Desktop Support).
Role Summary:
Provide a primary interface between the business and the IT department. Takes ownership, logs & coordinates all computer hardware & software-related queries & requests from the company.
You will perform a broad range of technical and professional work activities in logging and resolving technical issues with laptops, PCs, and handheld devices. You will plan and control their own work, selecting and utilizing the appropriate methods, procedures, tools, equipment, and standards to meet the SLA's set.
Duties:
Provide 1st and 2nd line support to all users
Software and hardware support
Assists users in defining their access rights and privileges and operates agreed on logical access controls and security systems. Maintains agreed security records and documentation.
Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures. Applies techniques to modify demand for a resource or service.
Manage 3rd parties
Skillset:
Proven experience in IT Support
Has experience using Active Directory and a ticket and phone call management system
Basic understanding of ITIL
Has good interpersonal skills. Is well organized and practical with a logical, analytical approach to problem-solving. Pays careful, close attention to detail.
Has good oral communication skills and takes an analytical approach to problem-solving.
As well as a competitive salary, you will be entitled to a generous benefits package. Parking onsite is also available.
NOTICE
Location -Wimbledon, South West London (SW20)
Salary -From £30,000 to £35,000 per annum Plus Great Benefits Package
Company -HartleyCo
Job type -Permanent
Posted -Yesterday
HartleyCo are proud to have partnered with an exciting Microsoft Gold Partner who are looking for an Application Support Engineer to join their team in Wimbledon.
They are looking for someone from App support and/or financial background as you will predominantly be looking after accountancy software
Key Requirements:
Strong app support experience
SQL/ SQL Server
Oracle Group / Sage / Pegasus software experience
If any of this has piqued your interest, please apply today with your up-to-date CV and I will get in touch with a full JD straight away.
NOTICE
Location -White City, West London (W12)
Salary -Up to £36,000 per annum
Company -Salary Finance
Job type -Permanent
Posted -Yesterday
Who you are
We embrace our differences but there’s one thing we like to share, our values, so it’s important to us you are:
fearless, and able to make the impossible possible.
responsible, and want to help build a business that delivers a meaningful difference to society.
dedicated and want to commit to an exciting journey even through the highs and lows.
empathetic and truly care about every colleague and customer.
united, because you understand we achieve more when we work as a team.
humble, and take feedback as a way to continuously improve.
The essentials
You are passionate about businesses that deliver social impact, and want to help build a business that delivers a meaningful difference to society.
You are excited by the power of technology to change people’s lives.
You have a broad range of experience and the technical expertise to take on a varied and challenging role.
You have superior technical expertise, drive, and the experience to quickly get up to speed with our technology, security, processes, and procedures.
You are completely "hands-on" and have a willingness and desire to learn.
You are organized, proactive, resilient, collaborative, detail-oriented, and self-motivated with superb communication and time management skills.
You understand information security and risk, you see it everywhere - you do everything with an information security-first mindset.
You are calm under pressure and maintain good humor in all situations.
You have a passion for keeping up to date with and researching the latest technologies.
Responsibilities
Provide 2nd/3rd line support to business and technology users, creating, updating, and communicating processes along the way.
Implement, configure, and maintain robust systems within a hybrid environment across SaaS, private and public cloud.
Working with the Technology Team to help migrate, implement, and maintain services and systems in AWS.
With direction from the IT Manager, help to ensure that the company’s platform and services are resilient and operate efficiently at all times.
Be the principal lead on all regularly scheduled maintenance, including assisting in patching, penetration testing, and disaster recovery.
Support and administer the company’s internal platforms, network, and IT services.
Support the client-server estate across Windows, Linux, and macOS environments.
Take responsibility for the end-to-end resolution of escalated technical issues. Work with outsourced third parties and service providers through effective resolution of issues and the modification and development of services based on changing business needs.
Ensure the operation continues to meet the ISO 27001 standard. Create, update and communicate procedural documentation in order to adhere to technical controls and security policies.
Work with the wider Technology Team and Management to research, review, and recommend future innovations and solutions.
Your knowledge and experience
Previous experience of working with AWS environments and Cloud-hosted systems.
In-depth knowledge of Microsoft Windows Server environments.
Previous experience in 1st and 2nd (possibly including 3rd) line user and server support roles.
A clear understanding of Information Security principles, controls, and implementation.
A clear understanding of web apps, networking, and security-related principles and protocols; TCP/IP, DNS, DHCP, SFTP, SSL/TLS, routing, switching, firewalls, load balancers, LAN segmentation, etc.
Microsoft IIS and SQL Server management experience.
Experience communicating procedures and training others in systems and services.
Nice to have
Certified AWS Professional, MCP, MCSA, MCSE, or equivalent experience.
Experience migrating to and/or maintaining systems/services hosted in AWS.
You are familiar with ISO 27001 certified environments and the implementation/maintenance of Information Security Management Systems.
Experience using monitoring tools.
Technology operations experience with a consumer-facing platform. Experience supporting modern web applications built using the .Net framework and/or associated frameworks/systems.
You have experience working in a SCRUM team and in the agile framework.
You have experience with financial services systems and associated regulations.
DevOps experience - understanding of CI/CD, container orchestration, code repositories (Git) Infrastructure as code, web hosting, automation, automated testing, etc.
Knowledge of application lifecycle management and tools – JIRA, Confluence, BitBucket, CodeCommit, TeamCity, Octopus Deploy, AWS services, etc.
What’s in it for you?
Competitive salary
Company bonus scheme
Regular company socials
Excellent office and fast-growing environment
Career development – no two days will be the same
Generous company benefits including a pension scheme, health, and life assurance, 25 days holiday, an extra day off on your birthday, subsidized onsite cafe, complimentary team breakfast every Tuesday, complimentary fresh fruit, cycle to work scheme, gym discount (with PMI), childcare benefits, flexible working, and many other perks!
We’re looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team that is passionate about what they do. If you want to join a team that is changing people’s lives for the better then we’d love to hear from you.
NOTICE
Location -Stuttgart, Baden-Württemberg
Salary -First Class Salary and Package on offer
Company -IC Resources
Job type -Permanent
Posted -Yesterday
This world-leading developer of audio systems and frameworks for the automotive industry is seeking a Software Project Manager – Audio Development to be based at their R+D Centre near Stuttgart. The Software Project Manager – Audio Development will be responsible for managing audio software projects from initial inception through to delivery. Working with teams based in the US and Europe the Software Project Manager – Audio Development will be responsible for managing all risk and change in the project and also for ensuring the projects are delivered on time and within the agreed budget.
You will be an experienced Software Project Manager with a successful track record delivering complex software projects to the automotive industry. Your background will include hands-on embedded software development preferably using C and C++ coupled with some exposure or interest in audio product development. You must speak excellent German and English and be already living and fully authorized to work in the EU.
The successful candidate can expect a first-class salary and package, a friendly, flexible working environment, ongoing career opportunities throughout the world, and relocation assistance where needed.
For more information, or to apply, contact Adrian Wagstaff on +44 1189 840948 or email your CV.
NOTICE
Location -Wrexham, Conwy County
Salary -£20000 - £24000 per annum + bonus potential
Company -Newcross Healthcare Solutions
Job type -Permanent
Posted -Today
Established 25 years ago, Newcross is a leading provider of high-quality staffing solutions to the healthcare sector, via our UK-wide network of over 60 branches we provide an essential service to our clients, backed up by our highly skilled and committed support teams and state of the art, bespoke IT systems. We offer excellent opportunities for progression and internal promotion - which is actually the reason this opportunity has arisen!
Job title: IT Helpdesk Advisor
Location: Bristol, BS1 4XE and Remote working
Hours of work: Monday to Friday, 9am to 5.30pm
Salary: Up to £24,000 PA
Benefits: Annual bonus up to 20% of salary, medical, 'perks at work' discount scheme, pension scheme
The role…
This is a key role in supporting the business's IT systems, ensuring business-critical applications are well maintained, and providing a helpdesk service to IT users throughout our network of branches and head office teams.
Key responsibilities will include:
Responding to help desk tickets in a timely manner within the agreed IT SLAs
Setting up new starters and processing leavers
Configuring new PC's, phones, mobiles and iPads
Providing telephone and remote desktop support for PC's, printers, email, and systems
Implementing new systems - such as Office 365
Troubleshooting network issues and liaising with service providers
Administrating our bespoke system
Working with the internal development team to fix issues, gathering and providing the team with evidence from users
You...
You will need at least 12 months of experience within an IT support/ Helpdesk role
Experience in administering Office 365 would be highly beneficial
An ICT or Computer Science qualification would be highly desirable
Competent in MS Office/ Databases and 1st/2nd Line support experience
Strong organizational and problem-solving skills and a positive, helpful attitude
Enjoy working within a fast-paced environment and can keep a cool head when the pressure is really on
Have a genuine interest in technology and a desire to learn and expand your skills and knowledge
*Please note applicants must live within the Bristol area and be comfortable in working remotely.
