Job Description
Job title - Front Office Supervisor/ Schichtleitung Rezeption(m/w/d)
Job Type - Full Time
Salary - Not specified
Start Date - 28 NOV2023
End Date - 29 FEB 2023
Location - 60327 Frankfurt am Main, Germany
Qualification - Graduate
Experience - N/A
Specialization:
Engineering Design / R&D
Skills :
Good Communication Skills
Description:
As the front desk supervisor, it is your responsibility to ensure that the front desk staff maintains all hotel policies and procedures during the shift while providing an exceptional and unforgettable guest experience.
- The independent and competent supervisors of each shift at the front desk
- Assume accountability for the seamless check-in and check-out processes.
- You greet your guests with a smile and handle complaints expertly.
- Verification of Reservations before Guest Arrival
- Management of visitor statistics
- Acceptance of Reservations
- kind and knowledgeable guest feedback
- Support the Front Office Manager actively.
Qualification:
- You have completed your professional training, ideally in the hotel industry, and you have front desk experience.
- Additionally, you have excellent written and spoken English and German skills.
- For you, it goes without saying that a well-groomed appearance and a prompt, secure appearance are essential.
- You enjoy interacting with people from many cultural backgrounds.
- Experiences in leading a team
- Excellent MS Office Keynote
Advantages
- A thorough and efficient examination
- Possibilities for cross-training in different departments
- Fair compensation as well as recognition and appreciation for the work you've done
- 13. Monthly Budget
- We fully own the Germany ticket; this allows for greater mobility during leisure time.
- Extension of vacation time to up to 30 days per year 8 hours of services - service scheduling up to 4 weeks in advance while taking requests into consideration
- Safe employee rates at 120 Fraser hotels across four continents
- Open Hierarchies and an Amicable Interaction
- Diverse training opportunities for your professional and personal growth
- A well-furnished employee lounge for your daily support
- Team events—even if they're just occasionally a cake cutting or a celebratory drink—are crucial to your guidance, support, and long-term planning.
- Modern equipment and furnishings in a central Frankfurt workspace
- Exceptionally low prices and deals on anything from online shopping to concert tickets to leisure activities around Germany. and numerous other benefits & advantages
No comments:
Post a Comment